First and Foremost ...
SMART Disk Monitor (smartmon) is a windows-only GUI end-user product, is obsolete, and we won't sell it to new customers. If you desire advanced diagnostics; support for over a dozen operating systems; firmware flashing; self-healing; or have RAID controllers, then don't consider purchasing smartmon. Consider SMARTMon-UX, SMARTMon-UX, which is a scriptable command-line version designed by storage architects for field service people, hardware designers, and system administrators. Or, better yet consider the SANTOOL ...

The SANTOOLNew Product Pre-Announcement
SANtools will soon begin shipping the SANTOOL. This is a customizable USB flash memory stick that incorporates a light-weight embedded web server; HTML and Javascript-based forms, and an enhanced multi-platform version of smartmon-ux diagnostics. Just plug the SANtool into a host system and start running diagnostics. Run on as many computers as you want, anywhere. Everything runs directly from the SANtool, so there is nothing to install, or remove from the system(s) you test. The GUI is presented via a standard web browser running on the local or remote machine over a secure (SSL) connection. It supports multiple operating systems. Use it on a Windows machine, eject it, then plug the same unit into a Sun or LINUX computer, mount the common filesystem, and start running diagnostics instead of installing software.
SANTOOL html screenshot 1 SANTOOL background media scan widget SANTOOL SMART widget SANTOOL remote script widget


=== SMART Disk Monitor General Product Overview Follows ===

SMART Disk Monitor is a Windows-specific utility that monitors your disk hardware with the goal of identifying disks that have a strong possibility if crashing. This provides you a window of opportunity to gracefully remove data from a failing disk and take it off-line ... Before your disk drive takes you off-line. Our software allows you to access the predictive failure functionality native to most disk drives. This hardware feature is called S.M.A.R.T., which stands for Self-Monitoring, Analysis and Reporting Technology. IBM, Seagate, Fujitsu, Quantum, Western Digital, and other drive manufacturers put this feature into their disk drives. Typical attributes that are monitored include head flying height, temperature, spin-up time, retries, and internal error logs. If a drive is running outside of a vendor's specifications, then our software alerts your administrator. Failures can be seen from two standpoints: predictable and unpredictable. Unpredictable failures, such as power surges that can cause failure, occur quickly. Predictable failures are characterized by degradation of an attribute over time, before the disk drive fails. Many mechanical failures are typically considered predictable because of degradation in a disk drive's attributes such as head flying height, which would indicate a potential head crash. Certain electronic failures also show degradation before failing.

How does S.M.A.R.T. Work?
Failures can be seen from two standpoints: predictable and unpredictable. Unpredictable failures, such as power surges that can cause failure, occur quickly. Predictable failures are characterized by degradation of an attribute over time, before the disk drive fails. Many mechanical failures are typically considered predictable because of degradation in a disk drive's attributes such as head flying height, which would indicate a potential head crash. Certain electronic failures also show degradation before failing.

Technical Specification Summary:
Supported Host Operating Systems and Devices: Windows NT/2000/XP/2003 (Intel-based) running SCSI, Fibre Channel, SSA, SAS, SATA or IDE disk drives or peripherals. In general, if your operating system "sees" the device, our software will work with it. (That means if you have a hardware RAID controller that presents a logical representation of your physical devices, then the software won't detect or monitor the devices behind it). The software supports up to 127 disk drives, and 16 controllers. Disk requirement is 5 MB, minimum screen resolution 800x600.

Click here to see the manual

Enclosure Services (SES and SAF-TE) Monitoring:
If your drives or tapes are in a SES-compliant or SAF-TE compliant enclosure, then the software will monitor it and provide you programmable alerts for enclosure component failures, such as power supply, fan, or battery problems. Polling Frequency: Configurable from "Never Poll", to auto-poll every 1-99999999 seconds.
Event Notification: The SMART Disk Monitor has an imbedded E-MAIL engine which will send an appropriate E-MAIL message to the administrator of your choice which will have the specific drive, error message and time stamp of the event. You can even send test messages, and have a special header to indicate an automated message. If you have a TCP/IP connection, the software will use it, if you access your mail server via modem, then the software will automatically dial out and connect to it if need be, providing your dialer automatically enters your username and password.
Automated Actions: In an event of a predictive drive failure, then a user-configurable automated script will start up. This script can be used to begin a backup procedure, or invoke some other error recovery or notification procedure.
Event Filtering: Editable ASCII filter file lets you control sense the sense key, code and qualifier combinations that would generate an E-MAIL notification. You can also control them by specific by adapter, SCSI ID, and LUN. Wildcards and ranges are supported.
Detailed Sense Code Information: Log and mode sense information is manufacturer and model-specific. We have an editable ASCII database that cross-references the cryptic codes into the specific text. If your drive is not in our database, then it will have a generic message, such as "Predictive Failure Analysis Threshold Reached on Recovered Error". If your drive is in our database, you may also get a trailer that adds, "Fly Height Change Problem, Recommend Device Replacement". As drives are encoded into our database, updates will be posted on our website for free download.
Reported Vital Product Data: Regardless of the make or model of disk, you will be able to access the following information on all devices -- manufacturer; drive model; SCSI device type; firmware revision level; # of factory defects; transfer size (8-bit,16-bit,32-bit, or serial); Removable Medium Y/N; and lots of information pertaining to the predictive failure (S.M.A.R.T.) capability.
You can now also view the primary partition tables on your disk drives.
Advanced Vital Product Data: This information is drive specific, and is currently available on over 100 makes and models. A partial list includes -- serial number; microcode level; date of manufacture; and assembly versions/part numbers. You may also enter user-defined inquiry fields from any vital product data page.
Statistical Information: This information is drive specific, and is currently available on most IBM and Seagate disks. Some of these fields include: Total recoverable/unrecoverable read, write, and verify errors; ECC errors; current drive temperature; # of hours drive has been powered up -- Was the drive you just purchased new?!!; # of "grown" defects
Caching Parameters: Lets you view exactly how the cache & buffers are configured. You can also enable or disable 12 different cache-related settings, including enabling your disk's write cache, and controlling maximum and minimum # of read-ahead blocks.
Exception Handling: In addition to enabling S.M.A.R.T., you can control the disk's informational timers, exception testing, error logging, and performance when running internal diagnostics.
Mode Page Editor: The mode page editor lets you view all mode pages defined for a particular disk, and make changes to current and default pages. (You have to have the corporate edition to make changes, however).
Miscellaneous: True Low-level formatter which lets you ether keep or destroy the grown defect list, read sense codes, read all inquiry pages, read raw sectors, read partition tables, load, unload, lock, and unlock devices with removeable media.